Restoration ops, finally running like a shop
MitigateOS is the board mitigation owners actually open. Capture the loss, dispatch the van, dry the structure, and send the invoice — without a group text eating the margin.
3
vans rolling
2
overdue PA calls
1
packet out
14
live Harborline claims
11→2
hrs/week on phone tag
$48k
typical annual leak plugged
3 vans
oil, tires, insurance visible
Already on the Connections page
CompanyCamCompanyCam
DocuSignDocuSign
XactimateXactimate
EncircleEncircle
MatterportMatterport
Google CalendarGoogle Calendar
GmailGmail
RingCentralRingCentral
SlackSlack
ZapierZapier
QuickBooksQuickBooks
StripeStripeProduct tour
Not a feature dump — a working board. Each module is a live mock of what Harborline runs in the demo.
Pipeline
Advance a water loss from intake to a claim number. Office and field see the same board.
New
Estimate
Won
Why shops buy this
Finances, clients, vans, inventory, drying, and phone — the places money leaks when the office is still in a group text.
Money
Collected trend over twelve months. Claim sources as a donut. Print the report for the owner meeting. Harborline’s demo already has billed vs collected you can hover.
Property
Lifetime collected, open balance, and a real curb shot on the card. The job file already knows the address — the client page should look like the street.
Vans
Harborline’s three vans already flag what’s due. Tap the alert and the list collapses to the units that need a shop day.
Units
Air movers, LGRs, Injectidry, UV cleaners. Filters due is a real alert — click it and only those units stay on the board. Scan the QR to deploy.
Dry log
GPP, moisture points, and equipment on the claim. Print the drying log for the adjuster. Harborline’s HL-1042 already has a multi-room history.
Phone
The Harborline softphone dials via tel:, shows a real call state, and sticks Outbound/Inbound notes to the job or lead. Recent calls are already seeded.
A day in the shop
This is the Harborline day we built the product around — not a feature list. Four moves, one file.
01Office captures the loss while the homeowner is still wet. Job number, carrier claim #, and a pin on the map — before anyone asks “who’s taking it?”
02Dispatch assigns the tech, the unit, and the start time. No group text. The board is the radio.
03Air movers, notes, and photos live on the file. When the adjuster calls, you are not scrolling a camera roll from last Tuesday.
04Billed, collected, follow-up, close. Harborline’s HL-1053 is already marked ready to close in the demo — because paid work should leave the board.
Productivity
11hrs
hours/week on phone tag
6
missed adjuster follow-ups last week
4
places a tech looks for the job file
3
vans that skipped oil again
How most shops still run
Why owners switch
Office and field stop arguing about which version of the job is real.
Harborline’s demo is seeded with overdue follow-ups, open dry-downs, and trucks on the map so you can click the pain instead of imagining it.
Integrations
Photos, signatures, estimating, calendar, email, and the shop phone — stubbed on Connections today, ready for live OAuth when you drop in keys. Harborline’s demo already points albums at CompanyCam and sends contracts through DocuSign in demo mode.
CompanyCamCompanyCam
Job-site photos
DocuSignDocuSign
Work authorizations
XactimateXactimate
Estimating
EncircleEncircle
Loss documentation
MatterportMatterport
3D walkthroughs
Google CalendarGoogle Calendar
Crew windows
GmailGmail
Inbox
RingCentralRingCentral
Phone CRM
SlackSlack
Shop chat
ZapierZapier
Automations
QuickBooksQuickBooks
Books
StripeStripe
Cards
Connect them inside the app under Connections. Sign in as Harborline first — the page is behind the shop login.
The math owners care about
$48k
A mid-size shop typically leaks this much a year to missed callbacks, idle vans, and jobs that stay “almost billed.”
18 min
Average time Harborline’s office used to spend hunting a claim number. It’s on the job title now.
Same week
Invoice follow-up and paid closeout live on the claim — not in QuickBooks two systems over.
“We used to lose half a morning chasing which van had the extra air movers. Now the office assigns gear when the job is created.”
For shop owners
We put a Zoom link on the calendar and you’ll see the booking on the platform desk — not as a Harborline claim. Bring your dispatcher.
For mitigation companies evaluating MitigateOS — not a shop dispatch line.
Pricing
For a single shop that needs the board, not a second ERP.
$149/mo
Cancel anytime. Prices changeable later.
When inventory, vans, and adjusters have to stay in lockstep.
$349/mo
Cancel anytime. Prices changeable later.
Multi-location groups that will invoice and e-sign from the same file.
$699/mo
Cancel anytime. Prices changeable later.
Open the board
Sign in as Harborline. Convert nothing if you don’t want — just open HL-1042, Dispatch, and Invoices. If it feels faster than your group text, keep going.
