Terms of use

These terms govern use of MitigateOS, the operations product at mitigateos.com. By creating a workspace, signing in, or opening a practice demo, you agree to them.

The service

MitigateOS is software for mitigation companies to track jobs, homeowners, claims, drying, equipment, invoices, and related shop work. It is not a licensed contractor, insurer, or emergency dispatch service. You remain responsible for the work in the field and for what you tell carriers and homeowners.

Your workspace

You must provide accurate account information and keep access limited to people who should see homeowner and claim files. You own the records you enter. You grant us a limited license to host and process those records so the product can function. You must have a lawful reason to store a homeowner’s name, phone, email, address, and claim details.

Acceptable use

Do not use MitigateOS to break the law, to store data you have no right to keep, or to attack the service. Do not scrape other shops. Do not treat a practice sandbox as a production file room — sandboxes reset and expire.

Integrations

If you connect Gmail, Google Calendar, CompanyCam, or HurrySign, you authorize MitigateOS to call those services with the credentials you provide. Their terms also apply. We do not promise that a third-party outage will not interrupt send, sync, or e-sign.

Availability and liability

We aim for a working board. We do not warrant uninterrupted service. To the fullest extent allowed by law, MitigateOS is not liable for lost jobs, missed adjuster calls, unpaid invoices, or field outcomes. Our aggregate liability for a paid workspace is limited to the fees you paid us in the prior three months.

Contact

Questions: hello@mitigateos.com or (239) 444-8101 (MitigateOS product line, Cape Coral).